For more information about MVRs, refer to What types of background checks can be run on me?
Paying a fine or ticket does not always remove the associated violation from your motor vehicle record (MVR). In some cases, you may be able to have a record or restriction amended or removed from your MVR by contacting your state’s Department of Motor Vehicles (DMV) or its equivalent.
If you contact the DMV and there are changes made to your record, you can let us know by logging into the Candidate Portal and clicking on the "File a dispute" button on the page. For more information about filing a dispute, refer to Something on my background check report is wrong. What should I do?
The first step would be to reach out to your state’s Department of Motor Vehicles or another agency that administers driver licensing (DMV) to confirm that the status of your license has changed. Please note that it can take up to 3 business days for changes made by the DMV to be reflected on your motor vehicle record.
The next step would be to contact us to file a dispute. For more information about how to update your license and file a dispute, refer to the following Help Center articles:
If you receive notice that your MVR is unavailable electronically, it means Checkr cannot access your driving information electronically from the issuing state’s Department of Motor Vehicles (DMV).
Please contact the DMV in the state where you are currently licensed and request that your information be made electronically available. If the DMV cannot make your MVR electronically available, please contact the organization you applied to for the next steps.
If you’ve received a communication stating that your driving license history is insufficient, it means that the organization you have applied to requires candidates to provide information showing that they have a minimum amount of licensed driving history. Companies determine their own criteria regarding licensed driving history.
For example, Company A may require their employees to show a minimum of 1 year of driving history, while Company B may require 3+ years of driving history. Requirements may vary depending on several factors, including, but not limited to, geography, age, and the organization's industry.
If you have any questions about the organization's requirements, please contact the organization you applied to directly. Checkr does not determine an organization's requirements.
If you're being asked to provide documentation of your driving or licensing history, the organization you have applied to likely requires that candidates have a minimum amount of licensed driving experience. If you have any questions about the organization's minimum requirement, please contact the organization you applied to.
Not all state departments of motor vehicles make licensing history available. Contact the organization you applied to or your state's DMV for additional support.
Some states report accident information regardless of who was at fault. Unless fault is indicated, this only reports that an accident occurred. If you believe any information on your report is inaccurate, refer to Something on my background check report is wrong. What should I do?
If the organization you're applying to has certain requirements for driving history, you may need to request a Motor Vehicle Record or Abstract from your state agency (like a Department of Motor Vehicles) that clearly states the Issue Date. The following is the information on contacting each state's agency.
Alabama Department of Public Safety
Request "Driver Abstract Request - Full History" in person at an office location, or send the Request for Individual Driver Abstract included in this Document Link via postal mail. Do not request online. Click here for more instructions.
Alaska Division of Motor Vehicles
Request “Full Individual Record" in person or at an office location, or send the "Request for Driving Record" included in this Document Link via postal mail. Do not request online. Click here for more instructions.
Arizona Department of Transportation
Request "Motor Vehicle Record Request" (included in this Document Link) in person at an office location or via postal mail. The record must be certified, and either a "5 year " history or a "Driver History - Extended" needs to be requested. Do not request online. Click here for more instructions.
Arkansas Department of Finance and Administration, Office of Motor Vehicle
California Department of Motor Vehicles
Visit a local office and request a copy of your driving history. You can also visit the California DMV website and request a copy of your driving record.
Colorado Department of Motor Vehicles
Connecticut Department of Motor Vehicles
Delaware Division of Motor Vehicles
Florida Department of Highway Safety and Motor Vehicles
Georgia Department of Driver Services
Request a Certified MVR in person or online at this Georgia DDS site. It must be the "Certified MVR" option.
Hawaii Division of Motor Vehicles and Licensing
Contact the organization you're applying to. It will help you use this Request for Driver History Record.
Idaho Division of Motor Vehicles
Request a "Full History" online using this Transportation Department site.
Illinois Office of the Secretary of State
Indiana Bureau of Motor Vehicles
Iowa Motor Vehicle Division
Kansas Division of Vehicles
Request online, in person, or via postal mail. Request a "Full Driving Record." Use this site to request it online.
Kentucky Transportation Cabinet
Louisiana Office of Motor Vehicles
Request an "Official Driving Record" online or in person. Click here for more instructions.
Maine Bureau of Motor Vehicles
Request a "10 year record" online or in person. Click here for more instructions.
Maryland Motor Vehicle Administration
Massachusetts Registry of Motor Vehicles
Michigan Bureau of Driver and Vehicle Records
Request in person, by postal mail, or by telephone. Use the "Michigan Department of State-Requesting Your Own Record" form, and select "Driving Record." Click here for more instructions.
Minnesota Driver and Vehicle Services
Mississippi Department of Public Safety
Visit a local office and request "Certified Motor Vehicle Report." Click here for more instructions.
Missouri Department of Revenue
Montana Department of Justice, Motor Vehicles Division
Nebraska Department of Motor Vehicles
Nevada Department of Motor Vehicles
Request a "Full Driving History" online, in person, or via postal mail. Click here for more instructions.
New Hampshire Division of Motor Vehicles
New Jersey Motor Vehicle Commission
Request a "Certified Driving Abstract" online, in person, or via postal mail. Click here for more instructions.
New Mexico Motor Vehicle Division
New York Department of Motor Vehicles
North Carolina Division of Motor Vehicles
North Dakota Department of Transportation
Ohio Bureau of Motor Vehicles
Pennsylvania Department of Transportation
Rhode Island Division of Motor Vehicles
Request a "Certified Rhode Island Driving Record History" online using this link.
South Carolina Department of Motor Vehicles
Request a "10 year Driver Record" online (using this SCDMV link). An unofficial copy is available immediately, and a certified copy will be mailed to the address listed.
South Dakota Motor Vehicles Division
Tennessee Department of Safety and Homeland Security
Texas Department of Motor Vehicles
Utah Department of Public Safety
Vermont Department of Motor Vehicles
Virginia Department of Motor Vehicles
Washington Department of Licensing
Washington DC (District of Columbia) Department of Motor Vehicles
Request a "Certified Driver Record - Full History" in person. The record must be certified. Click here for more instructions.
West Virginia Division of Motor Vehicles
Wisconsin Department of Motor Vehicles
Wyoming Department of Transportation