For more information about MVRs, refer to What types of background checks can be run on me?
Paying tickets and MVR status
- Payment does not always remove violations: Paying a fine or ticket does not always remove the associated violation from your motor vehicle record (MVR).
Amending or removing violations
- Contact your DMV: In some cases, you may be able to have a record or restriction amended or removed from your MVR by contacting your state’s Department of Motor Vehicles (DMV) or its equivalent.
Updating your record with Checkr
If the DMV makes changes to your record, follow these steps to inform us of the changes:
- Log into the Candidate Portal.
- Open the report in question.
- Click File a dispute toward the bottom of the report page.
For more information about filing a dispute, refer to Something on my background check report is wrong. What should I do?
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Confirm license status with your state's DMV.
- Contact DMV: Reach out to your state's Department of Motor Vehicles (DMV) or the relevant agency that handles driver licensing.
- Verify Changes: Confirm that the status of your license has been updated.
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Processing Time: Be aware that it may take up to 3 business days for changes made by the DMV to be reflected on your motor vehicle record.
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File a dispute
- Contact us: After confirming the update with the DMV, contact us to file a dispute regarding your license status.
For more information about how to update your license and file a dispute, refer to the following Help Center articles:
If you receive notice that your MVR is unavailable electronically, it means Checkr cannot access your driving information electronically from the issuing state’s Department of Motor Vehicles (DMV).
Please contact the DMV in the state where you are currently licensed and request that your information be made electronically available. If the DMV cannot make your MVR electronically available, please contact the organization you applied to for the next steps.
If you’ve received a communication stating that your driving license history is insufficient, it means that the organization you have applied to requires candidates to provide information showing that they have a minimum amount of licensed driving history. Companies determine their own criteria regarding licensed driving history.
For example, Company A may require their employees to show a minimum of 1 year of driving history, while Company B may require 3+ years of driving history. Requirements may vary depending on several factors, including, but not limited to, geography, age, and the organization's industry.
If you have any questions about the organization's requirements, please contact the organization you applied to directly. Checkr does not determine an organization's requirements.
If you're being asked to provide documentation of your driving or licensing history, the organization you have applied to likely requires that candidates have a minimum amount of licensed driving experience. If you have any questions about the organization's minimum requirement, please contact the organization you applied to.
Not all state departments of motor vehicles make licensing history available. Contact the organization you applied to or your state's DMV for additional support.
Why accidents are reported regardless of fault
In some states, accident information is reported regardless of who was at fault. This means that unless fault is specifically indicated, the report only confirms that an accident occurred.
What to do if information is accurate
If you believe any information on your report is inaccurate, refer to Something on my background check report is wrong. What should I do?
If the organization you're applying to has certain requirements for driving history, you may need to request a Motor Vehicle Record or Abstract from your state agency (like a Department of Motor Vehicles) that clearly states the Issue Date. The following is the information on contacting each state's agency.
Alabama Department of Public Safety
Request "Driver Abstract Request - Full History" in person at an office location, or send the Request for Individual Driver Abstract included in this Document Link via postal mail. Do not request online. Click here for more instructions.
Alaska Division of Motor Vehicles
Request “Full Individual Record" in person or at an office location, or send the "Request for Driving Record" included in this Document Link via postal mail. Do not request online. Click here for more instructions.
Arizona Department of Transportation
Request "Motor Vehicle Record Request" (included in this Document Link) in person at an office location or via postal mail. The record must be certified, and either a "5 year " history or a "Driver History - Extended" needs to be requested. Do not request online. Click here for more instructions.
Arkansas Department of Finance and Administration, Office of Motor Vehicle
Request an "Insurance Record" online, insurance, or via postal mail. Use this Document Link. Click here for more instructions.
California Department of Motor Vehicles
Visit a local office and request a copy of your driving history. You can also visit the California DMV website and request a copy of your driving record.
Colorado Department of Motor Vehicles
Request a non-certified driving record at a local office, or send form DR 2559 (found in this Document Link) via postal mail. Click here for more instructions.
Connecticut Department of Motor Vehicles
Request in person or via postal mail with form J-23 "Copy Records Request Form" (found in this Document Link). Click here for more instructions.
Delaware Division of Motor Vehicles
Request "Full Record" or full history (found in this Document Link) in person or via postal mail. Do not request a "3 year record." Click here for more instructions.
Florida Department of Highway Safety and Motor Vehicles
Request "Complete driver history" in person or via postal mail with "Driver License Records Request" (found in this Document Link). Click here for more instructions.
Georgia Department of Driver Services
Request a Certified MVR in person or online at this Georgia DDS site. It must be the "Certified MVR" option.
Hawaii Division of Motor Vehicles and Licensing
Contact the organization you're applying to. It will help you use this Request for Driver History Record.
Idaho Division of Motor Vehicles
Request a "Full History" online using this Transportation Department site.
Illinois Office of the Secretary of State
Request in person or via postal mail using a "Driving Record Abstract Request Form" (found in this Document Link). Click here for more instructions.
Indiana Bureau of Motor Vehicles
Request a "Viewable Driver Record" online at this site. Click here for more instructions.
Iowa Motor Vehicle Division
Request online or via postal mail with a "Privacy Act For Request of Motor Vehicle Records" form (found at the myMVD site). Click here for more instructions.
Kansas Division of Vehicles
Request online, in person, or via postal mail. Request a "Full Driving Record." Use this site to request it online.
Kentucky Transportation Cabinet
Request a "5 year driving history" in person or by postal mail (using this Document Link). Click here for more instructions.
Louisiana Office of Motor Vehicles
Request an "Official Driving Record" online or in person. Click here for more instructions.
Maine Bureau of Motor Vehicles
Request a "10 year record" online or in person. Click here for more instructions.
Maryland Motor Vehicle Administration
Request a "Certified Driving Record" online (using this link) or in person. Click here for more instructions.
Massachusetts Registry of Motor Vehicles
Request "True and Attested Driving Record" in person or online (using the Online RMV site). Click here for more instructions.
Michigan Bureau of Driver and Vehicle Records
Request in person, by postal mail, or by telephone. Use the "Michigan Department of State-Requesting Your Own Record" form, and select "Driving Record." Click here for more instructions.
Minnesota Driver and Vehicle Services
Request in person, by email, or by telephone. Use "Record Request Form (PS2502)" (found in this Document Link) and select "Certified Copy." Click here for more instructions.
Mississippi Department of Public Safety
Visit a local office and request "Certified Motor Vehicle Report." Click here for more instructions.
Missouri Department of Revenue
Request "Driver Records with Personal Information" (found in this Document Link) in person, via postal mail, or via fax. Click here for more instructions.
Montana Department of Justice, Motor Vehicles Division
Request a "Driving Record" or "Release of Driving Records" online (using this link), in person, or via postal mail. Click here for more instructions.
Nebraska Department of Motor Vehicles
Request "Application for Copy of Driving Record" (found in this Document Link) online or via postal mail. Click here for more instructions.
Nevada Department of Motor Vehicles
Request a "Full Driving History" online, in person, or via postal mail. Click here for more instructions.
New Hampshire Division of Motor Vehicles
Request a "Certified Driver Record Report" (found in this Document Link) online, or in person at the Concord office. Click here for more instructions.
New Jersey Motor Vehicle Commission
Request a "Certified Driving Abstract" online, in person, or via postal mail. Click here for more instructions.
New Mexico Motor Vehicle Division
Request a "Certified Driver Record" online (using the MVD site), or via postal mail. Click here for more instructions.
New York Department of Motor Vehicles
Request an "Abstract of Certified Driving Records" online (using the DMV site) or via postal mail. Click here for more instructions.
North Carolina Division of Motor Vehicles
Request a "Driving Record Request" online (using the DMV site), in person, or via postal mail. Click here for more instructions.
North Dakota Department of Transportation
Request a "Full Driving Record" online (using this request system) or in person. Click here for more instructions.
Ohio Bureau of Motor Vehicles
Request a "Certified Official Driver Abstract" in person or a "Driving Record" via postal mail (using Form 1173 found at this Document Link). Click here for more instructions.
Pennsylvania Department of Transportation
Request a "Full History" online (using this Document Link), in person, or via postal mail. Click here for more instructions.
Rhode Island Division of Motor Vehicles
Request a "Certified Rhode Island Driving Record History" online using this link.
South Carolina Department of Motor Vehicles
Request a "10 year Driver Record" online (using this SCDMV link). An unofficial copy is available immediately, and a certified copy will be mailed to the address listed.
South Dakota Motor Vehicles Division
Request a "3 Year Record" (found in this Document Link) in person at select offices, or via postal mail. Click here for more instructions.
Tennessee Department of Safety and Homeland Security
Request a "MVR" online (using this link), in person, or via postal mail. Click here for more instructions.
Texas Department of Motor Vehicles
Request a "Certified Abstract of Driving Record (Type AR)" online (using this DPS link) or via postal mail. Click here for more instructions.
Utah Department of Public Safety
Request a "Full MVR" online (using this DPS link), in person, or via postal mail. Click here for more instructions.
Vermont Department of Motor Vehicles
Request a "Certified copy of complete operating record" (found at this Document Link) in person at the Montpelier office or via postal mail. Click here for more instructions.
Virginia Department of Motor Vehicles
Request online (using this DMV link), in person, or via postal mail. Click here for more instructions.
Washington Department of Licensing
Request a "Complete Record" online (using this DoL link), in person, or via postal mail. Click here for more instructions.
Washington DC (District of Columbia) Department of Motor Vehicles
Request a "Certified Driver Record - Full History" in person. The record must be certified. Click here for more instructions.
West Virginia Division of Motor Vehicles
Request a "Driving Record Request" online (using this DMV link), in person, or via postal mail. Click here for more instructions.
Wisconsin Department of Motor Vehicles
Request a "Driver Record Abstract" online (using this DOT link), in person, or via postal mail. Click here for more instructions.
Wyoming Department of Transportation
Request a "5 year Driving Record" (found in this Document Link) in person or via postal mail. Click here for more instructions.