Why is my ETA more than several days out?

There may be several different reasons some estimates are more than a few days. There may be at least one county on the report that requires a clerk to search for physical records. Or the search may take place during a seasonal hiring spike causing queues at the courts of the counties to be searched to also spike. Often, counties aren’t staffed to deal with this increased demand. Perhaps your candidate has a common name, which means Checkr will take extra precautions to ensure that  any records that are returned belong to that candidate.

For more information on the county search process, please see County Criminal Record Search in the Checkr Help Center.