Welcome to Checkr!

This guide will walk you through the Checkr /ManagedMissions integration process, and outline how to use the Checkr dashboard for the background check process.

The Checkr Help Center is a great resource for any questions that may not be covered in this user guide. If you have any questions not covered in this guide that are specific to ManagedMissions, please email hey@managedmissions.com for additional assistance.

_________________________________________________________

ManagedMissions  / Checkr User Guide

• Prerequisites
• Add Checkr to ManagedMissions
  • Enable Checkr setup
  • Create a Checkr account
• Order Background Checks
• Use the Checkr Dashboard

_________________________________________________________

ManagedMissions / Checkr User Guide

This guide describes how to set up Checkr to use within ManagedMissions, such that ManagedMissions users can initiate, view, and process Checkr background checks from within the ManagedMissions interface.

Prerequisites

The following items are required to initiate ManagedMissions / Checkr integration. Please ensure you have the following before proceeding.

• Access to ManagedMissions, with admin rights

Add Checkr to ManagedMissions

First, enable Checkr from within ManagedMissions. You must have admin access to both Checkr and ManagedMissions to complete this process.

Enable Checkr setup

To initiate integration, go to Account Settings then click Background Checks. Next, click Connect with Checkr.

Clicking Connect with Checkr will open a window asking you to Sign Up or Sign In.

• If you are already a Checkr customer, select Sign In to connect your current Checkr account to ManagedMissions.
• If you are not a current Checkr customer, select Sign Up to create a Checkr account, and add your billing and credentialing information.

Create a Checkr account

If your company does not yet have a Checkr account, one must be created before integration with ManagedMissions.

To create an account for use with ManagedMissions:

1. Click Sign Up when prompted.
2. Enter your name and company contact information, and click Continue.

3. Enter payment information. Invoices for background checks will come directly from Checkr, and not from ManagedMissions. (Payment information may be edited on the Checkr dashboard after the account has been created.)

4. Provide the requested credentialing information. This information is required by law to ensure that only legitimate companies, with legitimate business needs, can run background checks.
• Note: Select Purpose: Pre-employment to use Checkr to run background checks for hiring/employment purposes.

Click Continue to submit your information to Checkr for review. Once the credentialing process is complete, Checkr will notify both ManagedMissions and you, and you may begin ordering background checks through the ManagedMissions platform.

Credentialing typically takes 1-2 business days. If Checkr needs additional information, they will reach out to you directly by email.

Order Background Checks

Once your ManagedMissions and Checkr accounts are connected, return to the main page, and click Team Members.

To order a background check,

• Choose a candidate from the available list or click Add Team Member to add a new candidate.
• Click Request Check, then click Request Background Check.
• Select a Package.
• Click Close.

Once the background check has been ordered, the status of the report will be listed in the ManagedMissions candidate’s page. Once Complete, click on it to open the report in the Checkr Dashboard, and review details. (For more information on reports and report statuses, see How do I interpret a background report in the Checkr Help Center.)

Most background checks will be completed within 24 hours, but the time to complete can range from a few minutes to a few weeks, depending on the type of check ordered, the geographic location of the candidate, and/or county courthouse operations.

Use the Checkr Dashboard

While the ManagedMissions integration allows users to order background checks and view their status, the following features are available only within Checkr:

• Background check invitation links
• Full background check report results
• Adverse Action initiation and processing tools
• Checkr settings
• New and existing user management
• Billing information
• Email notification preferences

For a quick overview of the Checkr Dashboard, please see Getting started with Checkr.