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Credentialing refers to a process where Checkr collects certain information from new customers before we can begin the background screening process for you.
Why do we need to credential new customers?
One of our obligations under the FCRA is to verify that you have a permissible purpose to run background checks. We must also make sure that you represent a legitimate business entity.
We need to credential you to ensure compliance with the FCRA, applicable state and/or local laws, and other contractual or regulatory obligations. This helps to ensure that consumers’ privacy is protected.
How does credentialing work?
You’ll receive a form that collects a few key pieces of information about your business such as business type, trade or business name (your “DBA”), and a functioning website.
Once this information is submitted, along with your signed Master Service Agreement (MSA), we review it to verify the legitimacy of your business entity and your permissible purpose.
If any further information is required or clarity needed, a member from our team will reach out to you via email.
How long does credentialing take?
Credentialing takes approximately one to two business days. To optimize your credentialing turnaround time, please make sure you provide the key pieces of information listed above to our team as soon as possible.