Use Checkr Dashboard’s built-in Analytics to review and evaluate your background check process.

Use this page to review volume, turnaround times, and impact for our most common screening types.

Define filters for your reports
Review overall volume and turnaround times
Review SSN Trace and Criminal Check reporting data
Review Motor Vehicle Records reporting and turnaround times
Review Health and Verifications reporting and turnaround times
Analyze Continuous CC and MVR metrics
Review adjudication metrics, timeline, and impact

Analytics tools

In the Analytics page, your background check data is divided into the following tabs:

Overview
SSN Trace and Criminal Screenings
Motor Vehicle Records (MVR)
Health Checks and Verifications
Continuous
Adjudication

These charts visualize your background check information, including volume, turnaround time, top candidate charges, adjudication breakdown, and exception types. Use this information to better understand your recruiting and adjudication process, your candidate profiles, and to provide a basis to fine tune your Positive Adjudication Matrix to increase efficiency within your teams.

Charts available in your Analytics dashboard will vary by the number of candidates you screen, and the Checkr Packages or features enabled for your account.

Use the sprocket icon at the far right of the tab to download the page as a single PDF, or to download the data included on the page as individual CSV files.

Note: Ensure that your team consistently clicks the Engage button when finalizing the status of a candidate. If Engage is not selected, the data used to generate these charts will be inaccurate.

Filters

Each tab provides filters which allow you to customize your charts.

Click Filters to open a window with a list of available options for the selected tab. Use listed options such as “is equal to”, “is blank”, “contains”, or “doesn’t end with” to define your filters, then click Run to regenerate the chart.

Multiple conditions may be used to define more complex filters, if desired. Please note that filter selections will not persist across tabs, and will not be saved between sessions.

Available filters vary by chart, and may include:

Date range: The date range for which data will be returned.
Package: The Package data to return.
Candidate Geo: The candidate’s Geo or Work Location.
Node name: The name of the Node for which data will be returned. Node name is available only to accounts with Account Hierarchy enabled.
Node ID: The Node for which data will be returned. Node ID is available only to accounts with Account Hierarchy enabled.

Downloading data

Checkr allows you to download the data displayed in these charts to a CSV.

To download data, click the value or chart you wish to download. A window will open displaying the data generating the value or graph clicked as a raw spreadsheet. Click Download Results to open a window allowing you to select download format and options, and to set a filename.

File Format: Select the file format for your download. Options include TXT (tab-separated values), Excel Spreadsheet, CSV, JSON, HTML, Markdown, and PNG.
Results
- With visualization options applied: downloads the value or chart as displayed in Checkr Analytics.
- As displayed in the data table: downloads the raw spreadsheet data generating the visualization.
Values
- Formatted: rounds large numbers, and includes special characters (like %).
- Unformatted: applies no special formatting to raw data.
Limit
- Results in Table: downloads only the results displayed in the selected table (limited to 500 rows).
- All Results: downloads all results.
- Custom: allows you to set the number of rows to download.

Overview tab

The Overview tab provides an overview of reports generated for your account during the selected date range, their completion and adjudication rate and turnaround times, and the report outcomes.

These charts help you understand your background check process in terms of volume and turnaround time. An increase in turnaround time or unusual peaks and valleys in Report volume may indicate issues with your background check process.

If you notice unusual spikes or trends in these Reports, drill down into the factors that might cause them. Are there variations by hiring department? By candidate pool? Or by geolocation?

Volume

Overview Volume provides the following charts:

Invitations completed: Lists the number of invitations created through the Checkr Hosted Apply Flow which were completed by candidates, and the number of invitations completed as a percentage of the number created. This value will be empty for customers who do not use the Checkr Hosted Apply Flow.
Reports completed: Lists the total number of Reports completed during the selected date range, and the number of reports completed as a percentage of the number created.
Reports adjudicated: Lists the number of Reports completed and adjudicated during the selected date range, and the number of reports adjudicated as a percentage of the number completed.
Report status & Report status by day: Charts the number of reports created during the selected date range, and their current status (Complete, Dispute, Pending, or Suspended). Breaks the results out by day for the selected date range.
Report outcome & Report outcome by day: Charts the number of reports created during the selected date range, and their current result (Clear, Consider, or other). Breaks the results out by day for the selected date range.

Turnaround Time

Overview Turnaround Time provides the following charts:

TAT summary: Lists the average turnaround time in days for invitations, reports and adjudication.
- Tat Metrics: The metric reported for the row, minimum, median, average, 90th percentile, or maximum.
- Invitation: The time from an invitation’s creation to its completion by the candidate.
- Report: The time from a report’s creation to its completion.
- Adjudication: The time from a report’s completion to its first adjudication decision.
TAT drilldown: Lists the turnaround time for all reports created during the selected date range, broken out by turnaround time (in hours) for the report’s invitation completion, the report’s completion, and its adjudication. (Reports without Invitations, or without Adjudication, will be blank for those columns.)
Report TAT distribution: Shows the distribution of Turnaround Times (in days) for Reports created within the selected date range.
Report TAT by Package: Shows the distribution of Turnaround Times (in days) by Package for Reports created within the selected date range.
Pending and Suspended reports due to unresolved candidate exceptions: Lists the exception types for long pending and suspended reports, and the number of reports that are pending or suspended as a result of these exceptions. For more information, see Exceptions in the Checkr Help Center.

Note: Information included in this report will not include data from the most recent 24 hours. For example: If your date range is for the past week, data returned in this chart will not include any changes made to the reports over the last 24 hours.

Exception Type: The unresolved candidate exception responsible for the screening’s Pending or Suspended status.
Pending Reports Created: The number of reports created during the selected date range which are currently Pending.
Suspended Reports Created: The number of reports created during the selected date range which are currently Suspended.
Average Days since Report Creation: The average number of days since the report was created.

SSN Trace and Criminal Screenings tab

The SSN Trace and Criminal Screenings tab provides an overview of SSN Trace and Criminal Screenings included in reports generated for your account during the selected date range, their completion and turnaround times, and the screenings’ outcomes. This tab also includes a map of all counties within the US, color coded to County Criminal search turnaround times within those counties.

SSN Trace And Criminal Screenings Volume

SSN Trace And Criminal Screenings Volume provides the following charts:

Screenings created: The number of SSN Trace and criminal screenings ordered during the selected date range.
Screenings Pending: The number of SSN Trace and criminal screenings which are currently Pending, also shown as a percentage of the total number of criminal screenings created during the selected date range.
Screenings Consider: The number of SSN Trace and criminal screenings which are complete and listed as Consider, also shown as a percentage of the total number of criminal screenings created during the selected date range.
Screenings created by day: The number of criminal screenings created during the selected date range, broken out by day and by criminal screening type: County Criminal Records Check, Sex Offender Registry Check, Federal Criminal Records Check, SSN Trace, Federal District Criminal Check, State Criminal Records Check, Global Watchlist Records Check, Municipal Criminal Records Check, National Criminal Database Check.
Screenings status: The status of SSN Trace and criminal screenings created during the selected date range, shown both as a total and as a percentage of all criminal screenings created for the date range. Status is broken down into Complete, Pending, and Suspended.
Complete screenings by day: The number of SSN Trace and criminal screenings created during the selected date range, which have completed, broken out by screening type and day created.
Pending screenings by day: The number of SSN Trace and criminal screenings created during the selected date range, which remain Pending, broken out by screening type and day created.
Criminal screenings outcomes: Outcomes (Clear or Consider) for criminal screenings created during the selected date range, broken out by screening type.
Clear criminal screenings by day: Lists the number of criminal screenings created per day which resulted in a Clear outcome, broken out by screening type.
Consider criminal screenings by day: Lists the number of criminal screenings created per day which resulted in a Consider outcome, broken out by screening type.

SSN Trace And Criminal Screenings Turnaround Time

SSN Trace And Criminal Screenings Turnaround Time provides the following charts:

County Criminal Check TAT in hours: Maps the average turnaround time for all criminal screenings by US county. Average turnaround time is shown on a scale from blue to red, with light blue for counties with the shortest turnaround times, and bright red used for closed counties or counties with TAT longer than 10 days. White indicates counties with no available data.
County TAT in hours: Lists the average turnaround time for criminal screenings by US counties.
Screenings TAT summary: Lists the minimum, average, median, 90th percentile, and maximum turnaround time (from screening creation to completion) for each screening type initiated during the selected date range.
Screenings TAT drilldown: Lists each report including an SSN Trace or criminal screening created during the selected date range by Report ID. Itemizes the SSN Trace or criminal screenings included on each report, the timestamp for when they were created and completed, and the turnaround time in both days and hours.

Motor Vehicle Records (MVR) tab

The MVR tab provides an overview of Motor Vehicle Records included in reports generated for your account during the selected date range, and their completion rate and outcome. This tab also includes a map of all states within the US, color coded to MVR search turnaround times within those states.

MVR Volume

MVR Volume provides the following charts:

MVRs created: The total number of MVR screenings included in reports for the selected date range, and the total number of MVRs completed for that set.
MVRs created by day: The total number of MVR screenings included in reports for the selected date range, broken out by day.
MVR status: The current status (Complete, Pending, or Suspended) for all MVR screenings included in reports created during the selected date range.
MVR status by day: The current status for all MVR screenings created during the selected date range, broken out by report creation date.
MVR outcome: The outcome (Clear or Consider) of all completed MVR screenings created during the selected date range.
MVR outcome by day: The outcome (Clear or Consider) of all completed MVR screenings created during the selected date range, broken out by report creation date.

MVR Turnaround Time

MVR Turnaround Time provides the following charts:

State MVR TAT in hours and DMV closures: Maps the average turnaround time for all MVR screenings by US state. Average turnaround time is shown on a scale from blue to red, with light blue for counties with the shortest turnaround times, and bright red for closed counties or counties with TAT longer than 10 days. White indicates counties with no available data.
State TAT in hours and DMV closures: Lists the average turnaround time for MVR screenings by US state. Also lists whether the state’s DMV is closed or has been closed within the last 30 days, and for how long. Lists the reason for closure, if available.
MVR TAT summary: Lists the minimum, average, median, 90th percentile, and maximum turnaround time (from screening creation to completion) for each MVR screening run by the account.
MVR TAT drilldown: Lists each report including an MVR screening created during the selected date range by Report ID. Itemizes the timestamp for each MVR’s creation and completion, and the turnaround time in both days and hours.

Health Checks and Verifications tab

The Health Checks and Verifications tab provides an overview of Health Checks and Employment and Education Verifications included in reports generated for your account during the selected date range, their completion rate and turnaround times, and the report outcomes.

Health Checks & Verifications Volume

Health Checks & Verifications Volume provides the following charts:

Drug Checks created: The number of Drug Checks ordered during the selected date range, and the number of those ordered which have completed.
Health Checks created: The number of Occupational Health Checks ordered during the selected date range, and the number of those ordered which have completed.
Education created: The number of Education Verifications ordered during the selected date range, and the number of those ordered which have completed.
Employment created: The number of Employment Verifications ordered during the selected date range, and the number of those ordered which have completed.
Health Checks & Verifications created by day: The number of Health Checks & Verifications created during the selected date range, broken out by day and by screening type: Drug Check, Education Verification, Employment Verification, or Occupational Health Check.
Health Checks & Verifications status: The status of Health Checks & Verifications created during the selected date range, shown both as a total and as a percentage of all similar screenings created for the date range. Status is broken down into Complete, Pending, and Suspended.
Complete Health Checks & Verifications by day: The number of Health Checks & Verifications created during the selected date range, which have completed, broken out by screening type and the day created.
Pending Health Checks & Verifications by day: The number of Health Checks & Verifications created during the selected date range, which remain pending, broken out by screening type and day created.
Health Checks & Verifications outcome: Results (Clear or Consider) for Health Checks & Verifications created during the selected date range, broken out by screening type.
Clear Health Checks & Verifications by day: The number of Health Checks & Verifications created per day which resulted in a Clear outcome, broken out by screening type.
Consider Health Checks & Verifications by day: The number of Health Checks & Verifications created per day which resulted in a Consider outcome, broken out by screening type.

Health Checks & Verifications Turnaround Time

Health Checks & Verifications Turnaround Time provides the following charts:

Health Checks & Verifications TAT summary: Lists the minimum, average, median, 90th percentile, and maximum turnaround time (from screening creation to completion) for each Health Check or Verification initiated during the selected date range.
Health Checks & Verifications TAT drilldown: Lists each report including a Health Check or Verification created during the selected date range by Report ID. Itemizes the Health Check or Verification included on each report, the timestamp for when they were created and completed, and the turnaround time in both days and hours.

Continuous tab

The Continuous tab provides an overview of the number of candidates enrolled and unenrolled in Continuous subscriptions for the selected date range, the data sources which triggered reports for these candidates, and their adjudication results.

Continuous Check

Continuous Check Overview provides the following charts:

Active Continuous Subscriptions: The total number of candidates who are currently enrolled in Continuous subscriptions.
Continuous Subscriptions Enabled: The number of candidates enrolled in Continuous subscriptions during the selected date range.
Continuous Subscriptions Disabled: The number of Continuous Checks disabled during the selected date range.
Enrollments by week: The number of Continuous subscriptions enabled by week.
Unenrolled by week: The number of Continuous subscription enrollments cancelled during the selected date range. Enrollments may be cancelled for one of two reasons:
- Enrollment is manually cancelled by the customer.
- The candidate has a report with adjudication status Post-Adverse Action.

Reports

Continuous Reports provides the following charts:

Continuous report funnel: Shows the transition of reports created during the selected date range through the Continuous subscription process
- Reports created: The total number of Continuous reports created within the specified date range.
- Reports completed: The subset of reports created which completed during the specified date range.
- Reports Consider: The subset of reports created which completed with a report status of Consider.
- Reports Adverse Actioned: The subset of reports completed with a status of Consider which were adverse actioned.
- Unenrolled: The number of candidates unenrolled in Continuous subscriptions either by the customer or as the result of a Post-Adverse Action decision for that candidate.
Continuous data sources: Shows the origin of data triggering a new report during the selected date range for candidates enrolled in Continuous Crim or MVR.

Adjudication tab

The Adjudication tab provides an overview of your adjudication systems for reports generated for your account during the selected date range. These charts include both an overview of reports created and adjudicated, and more detail on specific adjudication tools: PAM, Assess, and MVR Rules.

Use these charts to determine which charges are most frequent for your candidate pool and which most often result in Adverse Actions. This information can then be used to determine if Assess or your Adjudication Matrix should be adjusted to better streamline the adjudication process. It can also be used to determine if your team is evaluating candidates fairly and consistently across different geolocations.

Report Adjudication

Report adjudication provides the following charts:

Reports completed: The number of reports created during the selected date range, both as a raw number and as a percentage of reports created.
Reports adjudicated: The number of reports created during the selected date range which have been adjudicated (Engaged, Pre-Adverse Actioned, or Post-Adverse Actioned), both as a raw number and as a percentage of reports completed.
Reports unblocked by PAM or Assess: The number of reports created during the selected date range and unblocked by PAM or Assess, both as a raw number and as a percentage of reports completed.
Reports are considered “unblocked by PAM” if all reportable charges are hidden by PAM, and the report is given the status Clear. A report is defined as “unblocked by Assess” if report status is “Consider” and the Assess label is "Eligible."
Report funnel
- Reports created: The total number of reports created during the selected date range. This number includes both reports created manually, and those created as the result of a candidate completing their invitation.
- Reports completed: The number of reports completed out of all reports created during the selected date range. Reports that have not been completed could be in progress/pending or suspended.
- Reports Engaged: The number of Eligible reports with an Engaged adjudication decision.
Report lifecycle: Charts the lifecycle of reports created during the selected date range, from creation through completion and adjudication.
Report lifecycle summary: Lists the number of reports created during the selected date range, broken out by Status (Complete or Pending), Outcome (Clear or Consider), Assess Decision (Eligible, Escalated, or no decision), and Adjudication (if applied through the Checkr Dashboard or API).

Criminal screening adjudication

Criminal screening adjudication provides the following charts:

Reports unblocked by PAM: The number of reports created during the selected date range for which all reportable charges were hidden by PAM, resulting in a report outcome of Clear.
Charges unblocked by PAM: Lists reports created during the selected date range unblocked by PAM, broken out by screening, charge category and subcategory, charge type, and whether or not the charge was dismissed.
Reports unblocked by Assess: The number of reports created during the selected date range for which the report outcome is Consider, and the Assess label is Eligible.
Charges unblocked by Assess: Lists reports created during the selected date range unblocked by Assess, broken out by screening, charge category and subcategory, and charge type.
Reports Adverse Actioned: The number of reports created during the selected date range which were subsequently Adverse Actioned.
Charges on Adverse Actioned reports: The list of all reported charges on Adverse Actioned reports, broken out by screening, charge category and subcategory, and charge type.

Assess

Assess overview provides the following charts:

Assess start date: The date at which Checkr Assess was enabled for the account and first applied to a report.
Reports in pre-Assess benchmark: The number of reports created in the 3 months prior to the Assess start date.
Reports assessed in date range: The number of reports created in the selected date range that were completed and assessed.

Assess Efficiency and Fairness impact

Assess efficiency and fairness impact provides the following charts:

Reduction in Consider reports requiring manual adjudication: Compares the number of Consider reports requiring manual adjudication for the three months pre-Assess and the selected date range. Percentage listed is calculated by (Post-Assess Rate - Pre-Assess Rate)/Pre-Assess Rate.
Reduction in Adverse Action rate of Consider reports: Compares the number of Consider reports resulting in an Adverse Action for the three months pre-Assess and the selected date range. Percentage listed is calculated by (Post-Assess Rate - Pre-Assess Rate)/Pre-Assess Rate
Consider reports requiring manual adjudication: Displays the percentage of Consider reports requiring manual adjudication for the three months prior to Assess and the selected date range.
Adverse Action rate of Consider reports: Displays the percentage of Consider reports resulting in Adverse Action for the three months prior to Assess and the selected date range.

Assess TAT impact

Assess Turnaround Time impact provides the following charts:

Reduction in average manual adjudication TAT: Lists the reduction in average adjudication turnaround times from the three months prior to assess to the selected date range. Adjudication TAT is calculated as the time between a report’s completion and its first adjudication decision.

Note: If a report is upgraded, any adjudication before the upgraded report is completed will not be included in the turnaround time listed here.

Reduction in % of adjudication over overall TAT: Displays the percentage reduction in overall turnaround time from the three months prior to Assess to the selected date range.
Average manual adjudication TAT: Displays the average number of hours from report completion to manual adjudication for the three months prior to Assess and the selected date range.
% of adjudication over overall TAT saved: Displays the percentage of reports’ turnaround time (from report creation to adjudication) required for adjudication for both the three months prior to Assess and the selected date range.

MVR adjudication

MVR adjudication provides the following charts:

Reports with failed MVR rule: The number of reports created during the selected date range which included an MVR screening which resulted in a Consider outcome.
MVR rules applied: Lists the total numbers of reports created during the selected date range for each rule applied, and the MVR’s screening status (Complete or Suspended) and outcome (Consider or not available).

Continuous Check adjudication

Continuous Check adjudication provides the following chart:

Reports Adverse Actioned: Lists the number of reports created during the selected date range which resulted in an Adverse Action as the result of a Continuous Check report, both as a raw number and as the percentage of reports completed.

Manual adjudication

Manual adjudication provides the following charts:

Reports manually adjudicated: Lists the number of reports manually adjudicated (set to Engaged, Pre-, or Post-Adverse Action through the Checkr Dashboard) by your team.
Report volume and average TAT by adjudicator: Breaks out the number of reports processed and the average turnaround time by adjudicator.
Pre-Adverse Action rate by adjudicator: Breaks out the percentage of reports Adverse Actioned by each listed adjudicator.