To reset your password:
- Navigate to the Checkr Login page.
- Click Don't remember your password?
- Enter your email to receive a password reset email.
Your password reset token will be valid for four hours.
Sometimes password reset emails end up in your email's Spam folder, so be sure to check there if you don't receive an email. If the password reset email doesn't work, then check to see if you received more than one email. Then try using the more recent email to reset your password.
If you fail ten password attempts, your account will be locked. To unlock your account, ask an admin on your team to assist you with resetting your password.
Admin users: For more information about account settings, refer to Manage account settings.