This article will:
- Outline the difference between Checkr's offerings in the US, Canada, and the EU
- Describe the different pricing structures
- Outline the candidate's experience for international checks
- Explain the relationship of GDPR to Checkr's policies
- Submit your Data Protection Addendum
US-based candidates: Checkr primarily offers criminal background checks and investigative screenings for US-based employers about candidates who will be employed or contracted in the US. While Checkr can conduct investigations for U.S.-based candidates in foreign jurisdictions where the candidates may have previously lived or worked (e.g. previous employment verification), our services do not support investigation on EU-based candidates or employers at this time.
Canada-based candidates: Checkr offers similar screening services to Canada-based candidates. However, the process and results differ slightly from US based screenings. See our discussion on international laws below.
EU-based candidates: Checkr does not offer screening services to EU-based candidates. Screening services are only available for prior EU residents. See our discussion on international laws below for more information on GDPR applicability, including EU-based candidates and data processing.
Turnaround time and cost will vary depending on the country or countries requiring investigation.
Fees: Costs vary from country to country. Because cost of international checks change frequently, we do not have a pricing list for these checks. If you’d like current pricing for a specific country, you can always reach out to us and we'll give you the most up to date price. Please contact Checkr Customer Support for more information.
Timing: International checks take between 10 and 120 days to complete depending on the country or countries requiring investigation. Again, you can always reach out if you have questions about specific countries.
The overall candidate experience is substantially similar to our non-international checks. Candidates are required to input certain information needed to run the check, and are then presented with applicable disclosures before giving their consent to run the check.
Information Required: For US-based checks, candidates are required to provide Checkr with a social security number.
Consent: Candidates must take additional steps to consent to an international background check as compared to a domestic US background check. Checkr, and possibly a government agency from the candidate's prior country of residence or employment, may contact the candidate for additional consent. The turnaround time of the background check often depends on how quickly the candidate responds to these consent requests.
Candidate Portal Access: At this time, international background check information is unavailable through the Checkr Candidate Portal. Candidates can contact us directly with any questions about a pending international background check or for a copy of the report.
The General Data Protection Regulation (GDPR) went into effect on May 25, 2018. It is a new set of protections for individuals located within the EU intended to keep their data secure. For companies collecting the personal data of these individuals, this means taking steps to ensure data is secure. GDPR applies to individuals located within the EU. This means that any person, regardless of their citizenship, who has their personal data collected while located in the EU, receives the protections granted under GDPR.
Is Checkr GDPR compliant? GDPR does not apply to Checkr's current service offerings because we do not offer services or collect data on individuals located within the EU. Checkr provides background screening services primarily for US based employees. Prior to the implementation of GDPR on May 25, 2018, Checkr stopped providing screening services to individuals located within the EU.
How does Checkr ensure that no EU individuals are going through the Checkr system? Checkr has implemented product and operational blocks to ensure we are not collecting the personal information or conducting screenings on persons located within the EU. If customers are utilizing Checkr’s hosted consent collection tools to gather candidate PII, our system and processes are designed to reject information provided from within the EU. For example, we block all EU based IP addresses from providing information.
Background Check Report Content: Other countries’ privacy laws are generally stricter than US laws. Most international reports will only include whether there is a criminal record, and will rarely contain more specific information.
Report Permissibility: Certain countries, like Latvia and Albania, do not permit background checks, and Checkr may not learn whether a report will be permissible until we receive a response form the applicable government. If a report is not permitted, you will not be charged for the background check.
Checkr's Data Protection Addendum
Use our (attached) Signed DPA Template to submit your Data Protection Addendum to firstname.lastname@example.org.