Why is the background check taking longer than anticipated?

Industry-wide, the average background check takes 3-5 days. However, background checks make take a longer time for some of these reasons:

1. The background check is pending a county search because Checkr must verify records at the source county court level. County criminal searches may take several weeks if we are searching for criminal records in a county that lacks electronic resources. Some counties are understaffed and overburdened by thousands of search requests each day. Since criminal records are public information, Checkr must wait in line with other parties requesting information. 
   
   Most county searches take 2-3 days to complete, but searches of 3+ weeks do occur in a minority of cases. No further information or action is required.
   
   
2. The candidate has not responded to our request for additional information. In certain cases, additional documentation such as a photo of an ID, driver's license, or SSN card must be provided for Checkr to complete a maximally compliant and accurate background check. When these exceptions arise, Checkr emails the applicant automatically.

Please see Exceptions for more information!