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Report Status: Why is the background check taking so long?

Comments

14 comments

  • Donovan Ronald Vess

    Why is my background check still pending

    -1
  • Sarah

    Donovan,

    We appreciate your article feedback and would like to assist in helping you find the status of your pending background check. Candidates can check on the status of their background checks through the Candidate Portal. I'm sharing an article that provides instructions on gaining access to the Candidate Portal: Why is my background check taking so long? 

    If you have any further trouble, please don't hesitate to reach out to our Candidate Experience team: Contact Checkr Candidate Support

    0
  • Amit Sayroo

    My background said it was cleared but the app won't let me drive

    0
  • Sarah

    Hi Amit, Thanks for reaching out. I understand your background check is complete, and you are inquiring about next steps. Checkr provides background check reports for companies that request them, however, we do not review reports, make employment or engagement decisions, or determine company requirements regarding employment or engagement. The company you applied with will make its own determination based on its own requirements and review of your report. The following article in our Candidate Help Center explains more: My background report is complete. What happens next? 

    0
  • Rebecca Rosemarie Felts

    My background check still says "in progress" and I put in my application like a month ago.
    Why won't it clear?

    0
  • Sarah

    Hi Rebecca,

    Thanks for visiting Checkr's Customer Help Center. I'm sharing a link to an article from the Candidate section of the help center that should help answer your question: Why is my background check taking so long

    I encourage you to visit the Candidate Portal frequently to monitor the progress of your background check and reach out to our Candidate Experience team should you have any follow-up questions. 

    0
  • Eric Robert Lee Gonzalez

    It says “ A Oh no! Something is amiss.
    We were unable to complete your background
    check with the social security number that you
    provided. You will need to contact Checkr
    Support to revise any discrepancies.” I’m trying to find your number to call I found it but I’m a call Tuesday I just want to get this background check done ✔️.

    1
  • Sarah

    Hi Eric,

    Happy to help! Sharing two articles from the Candidate Help Center that may assist you in resolving things:

    Have a wonderful day!

    0
  • Carisa Dawn Jackson

    My report has said in progress for a month now..it's not telling me anything else

    0
  • Sarah

    Carisa,

    Thanks for reaching out! The article referenced above is intended for Checkr customers running background checks on candidates. 

    I'm sharing a link to an article from the Candidate section of the help center that should help answer your question: Why is my background check taking so long

    I also encourage you to visit the Candidate Portal to monitor the progress of your background check and reach out to our Candidate Experience team with any follow-up questions. 

    0
  • Lourdes Haimara Lara

    Buenos dias estoy en la espera de la confirmación de la aplicación de Uber Driver ellos me informan que esta pendiente por los antecedentes que me comunicara con ustedes por favor enviar infirmacion a ellos gracias

    0
  • Taylor

    Hi Lourdes! 

    Thank you for reaching out. I found this Help Center article that explains possible reasons that your report is pending: Why is my background check still pending?

    If you are still experiencing issues, don't hesitate to reach out to the Candidate Experience Team

    0
  • Crystal Christina Diaz

    My background has been in process for over a year now who can I speak to???? Help!

    0
  • Taylor

    Hi Crystal, 

    Thank you for visiting the Checkr Help Center! I encourage you to reach out to the Candidate Experience team - they will be able to work with you on resolving your issue. 

    0

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