How do I cancel a background check?

Question

Can I cancel a background check?

Answer

If you would like to cancel a background check and it has not started processing yet, Admins and Requesters can do this from the Checkr Dashboard.

To cancel a Pending invitation, view the candidate's profile in the Checkr Dashboard, and click Cancel Invitation. 

Once the invitation is canceled, the candidate will no longer receive background check invitation email reminders.

Please note:  A background check cannot be canceled or deleted once a candidate has given consent and authorization.  To avoid the cost impact of unintended background checks, be certain to define an escalation process to use when your team requests the cancellation of an outstanding invitation.