Can a background check be canceled or deleted?

A background check cannot be canceled or deleted once a candidate has given consent and authorization. If an invitation is not accepted within 7 days of being sent, the invitation will be canceled.

The report may move into a Suspended status if the candidate is unable to provide the requested supporting documentation within 7 days, but Checkr cannot cancel a pending report.

Please note: Both Admins and Requesters on your account can cancel an invitation. To avoid the cost impact of unintended background checks, be certain to define an escalation process to use when your team requests the cancellation of an outstanding invitation. 

To cancel a Pending invitation, view the candidate's profile in the Checkr Dashboard, and click Cancel Invitation.