Manage invitation links

Cancel an invitation

You can cancel an invitation only if both conditions below are true:

• The invitation has the "Invitation sent" status.
• Your user role can open the report in the Checkr Dashboard.

To cancel an invitation, use the steps below:

1. Confirm that both conditions above are true.
2. In the Checkr Dashboard, open the candidate's invitation.
3. Select "Cancel invitation."

You will not be charged/billed for canceling an invitation.

Expired invitation links

If a candidate does not take action within 7 days of receiving the initial invitation, the link will expire. If the invitation link you sent expires, you must order a new report. 

You will not be charged/billed for the expired link. 

Resend an invitation

If a candidate's invitation has not expired but you need to resend it, use the steps below:

1. Log in to the Checkr Dashboard. 
2. Select the candidate.
3. Copy the link found in the "Invitation information" section
4. Share the link with the candidate.