This article will help you:
- Invite new users to your account
- Delete users from your account
Note
Only admins can add, delete, or edit users.
Invite new users
To invite new users to your account, log in to the Checkr Dashboard as an admin, then go to Account settings > Users.
To add a user, enter their email in the field under Invite a user to your account. This will send an invitation to the new user.
We recommend that you have more than one user on your account so that you have a backup contact to access reports.
After you add a new user, set their user role (and geo (work location) if relevant). To learn more, refer to "How do I manage user permissions?"
Delete users
To delete existing users from your account, log in to the Checkr Dashboard as an admin, and then go to Account settings > Users.
Next to each user is a red trash button that will delete the user and prevent them from accessing the account.
Important
Checkr can't recover deleted users on your account.
Adding users when your admin has left the company
In the event that roles transition and the admin leaves your company, make sure that you have at least one remaining admin to manage the account with proper privileges.
If you don't have an admin on your account and need to become the new one contact Checkr Customer Support.
We will validate your name and email and send a confirmation to the contract signer and/or billing/technical contact and other existing admins (even if their emails no longer exist).