Question
Our candidate is unable to submit their background check invitation. They keep getting an error when putting in their Pennsylvania address.
Answer
The state of Pennsylvania restricts access to motor vehicle reports (MVRs) for drivers in their state. In order to obtain access to MVRs for PA drivers, there is an additional process involved for authorization, which can take up to 6 weeks to complete.
Please contact us to begin the process, and our Customer Support team will assist you.
You will be notified once access has been granted or if any additional information is required. If access is granted, then PA MVRs can be requested and reviewed in the same exact way as all the other 49 states.