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What does the status of a report indicate?

Comments

4 comments

  • Evelyn Torres Cantu

    Why is my background check suspended? I don’t know what information is needed

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  • Sarah

    Hi Evelyn, Great question! The best way to see if Checkr needs any information or documentation from you would be to log into the Candidate Portal. If there is an outstanding request for information or documentation there will be an upload link in the Candidate Portal for you to use. See Why is my report suspended in our Candidate Help Center for more information.

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  • Chancey Elaine Wright

    Why is it saying that my background check needs attention? I don't see anything out of place.

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  • Taylor

    Hi Chancey, 

    Thank you for reaching out to Checkr! The best way to see if Checkr needs any information or documentation from you would be to log into the Candidate Portal. If there is an outstanding request for information or documentation there will be an upload link in the Candidate Portal for you to use. Please note that some companies may require you to upload documentation directly with them in which case you will want to reach out to the company you applied to.

    If you are still experiencing issues after checking the Candidate Portal, don't hesitate to reach out to Checkr Candidate Support

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