When the background check is taking longer than expected, the likely culprit is a pending county search. If courts are inundated with requests, have physical record keeping systems, or restrictive requirements, Checkr is subject to the same wait times as any other consumer reporting agency or member of the general public. Keep in mind that courts are closed on weekends, holidays, or for severe weather events.
While we have reduced turnaround times significantly with our proprietary software, we cannot receive preferential treatment when waiting for public records. Pending county searches are frustrating to say the least!