The Adjudication tab provides an overview of your adjudication systems for your account's reports during the selected date range.
Use these charts to determine the most common charges for your candidate groups and which ones most often result in adverse actions. You can then use this information to determine whether to adjust your Assess rules or your adjudication matrix to improve the adjudication process. You can also learn whether your team is evaluating candidates fairly and consistently in different locations.
The Report Adjudication section includes the charts below:
- Reports completed: Show the number of reports created during the selected date range in two ways:
- As a raw number
- As a percentage of reports created
- Reports adjudicated: Show the number of reports created during the selected date range that have been adjudicated in two ways. Adjudicated reports have a status of Engaged, Pre-adverse action, or Post-adverse action.
- As a raw number
- As a percentage of reports completed
- Reports unblocked by PAM or Assess: Show the number of reports created during the selected date range that PAM or Assess unblocked in two ways.
- As a raw number
- As a percentage of reports completed
Note
Reports that PAM "unblocked" means that PAM hides all reportable charges and the report has the Clear outcome. Reports that Assess unblocked means that the report outcome is Consider and the Assess label is Eligible.
- Report funnel
- Reports created: Show the total number of reports created during the selected date range. This number includes manually created reports and candidate-completed invitations.
- Reports completed: Show the number of reports completed out of all reports created during the selected date range. Incomplete reports might be in progress, pending, or suspended.
- Reports Engaged: Show the number of reports with an Eligible outcome and an Engaged adjudication decision.
- Report lifecycle: Show the lifecycle of reports created during the selected date range, from creation through completion and adjudication.
- Report lifecycle summary: List the number of reports created during the selected date range by the measures below:
- Status: Complete or Pending
- Outcome: Clear or Consider
- Assess decision: Eligible, Escalated, or no decision
- Adjudication (if applied through the Checkr Dashboard or API)
The Criminal Screening Adjudication section includes the charts below:
- Reports unblocked by PAM: Show the number of reports created during the selected date range for which PAM hid all reportable charges, resulting in a Clear report outcome.
- Charges unblocked by PAM: Show reports created during the selected date range that PAM unblocked by the measures below:
- Screening
- Charge category and subcategory
- Charge type
- Whether the charge was dismissed
- Reports unblocked by Assess: Show the number of reports created during the selected date range with the Consider report outcome and the Assess label of Eligible.
- Charges unblocked by Assess: Show reports created during the selected date range that Assess unblocked by the measures below:
- Screening
- Charge category and subcategory
- Charge type
- Reports adverse actioned: Show the number of reports created during the selected date range that resulted in adverse action.
- Charges on adverse actioned reports: Show all reported charges on reports that resulted in adverse action by the measures below:
- Screening
- Charge category and subcategory
- Charge type
Assess adjudication is available only for United States screenings.
The Assess Overview section includes the charts below:
- Assess start date: The date that the account started using Checkr Assess for reports
- Reports in pre-Assess benchmark: The number of reports created in the 3 months before the Assess start date
- Reports assessed in date range: The number of reports created in the selected date range that were completed and assessed
The "Assess Efficiency and Fairness Impact" section includes the charts below:
- Reduction in Consider reports requiring manual adjudication: Compare the number of Consider reports requiring manual adjudication for the 3 months before Assess and the selected date range. To calculate the percentage, subtract the rate before Assess from the rate after Assess and divide the result by the rate before Assess.
- Reduction in adverse action rate of Consider reports: Compare the number of Consider reports resulting in an adverse action for the 3 months before Assess and the selected date range. To calculate the percentage, subtract the rate before Assess from the rate after Assess and divide the result by the rate before Assess.
- Consider reports requiring manual adjudication: Show the percentage of Consider reports requiring manual adjudication for the 3 months before Assess and the selected date range.
- Adverse action rate of Consider reports: Show the percentage of Consider reports resulting in adverse action for the 3 months before Assess and the selected date range.
The Assess Turnaround Time Impact section includes the charts below:
- Reduction in average manual adjudication TAT: List the reduction in average adjudication turnaround times from the 3 months before Assess to the selected date range. Adjudication TAT is the time between a report’s completion and its first adjudication decision.
Note
If you upgrade a report, the turnaround time won't include adjudication that happened before the upgraded report completed.
- Reduction in % of adjudication over overall TAT: Show the percentage reduction in overall turnaround time from the 3 months before Assess to the selected date range.
- Average manual adjudication TAT: Show the average number of hours from report completion to manual adjudication for the 3 months before Assess and the selected date range.
- % of adjudication over overall TAT saved: Show the percentage of reports’ turnaround time required for adjudication for both the 3 months before Assess and the selected date range. Report turnaround time measures from report creation to adjudication.
Continuous check adjudication is available only for United States screenings.
The Continuous Check Adjudication section provides the Reports Adverse Actioned chart. This chart lists the number of reports created during the selected date range that resulted in adverse action because of a Continuous Check report. The information appears both as a raw number and as the percentage of reports completed.
MVR adjudication is available only for United States screenings.
The MVR Adjudication section includes the charts below:
- Reports with failed MVR rule: List the number of reports created during the selected date range that included an MVR screening that caused a Consider outcome.
- MVR rules applied: List the total numbers of reports created during the selected date range for each rule applied and the MVR report's information:
- Status: Complete or Suspended
- Outcome: Consider or not available
The Manual Adjudication section includes the charts below:
- Reports manually adjudicated: List the number of reports that your team manually adjudicated, or set to an option below through the Checkr Dashboard:
- Engaged
- Pre-adverse action
- Post-adverse action
- Report volume and average TAT by adjudicator: Show each adjudicator's number of processed reports and the average turnaround time.
- Pre-adverse action rate by adjudicator: Show each adjudicator's percentage of reports resulting in adverse action.