This article will help answer the following questions about payment processing:
- Where can I review or update my account’s payment information?
- Am I automatically charged each month?
- How are payments made if my account is enrolled in autopay?
- How does the bank account verification process work?
Where can I review or update my account’s payment information?
Admins may go to Account Settings > Payment in the Checkr Dashboard to review account payment settings. See Set up payment information for more information.
Am I automatically charged each month?
If your monthly invoice is less than $2,500, we ask that you set up automatic payments rather than paying by check.
How are payments made if my account is enrolled in autopay?
At the beginning of each month a copy of your invoice, for orders completed in the previous month, is sent to your account’s billing contact email address. This invoice includes charges related to background checks that were completed in the previous month. When the invoice is coming due, the credit card or bank account on file will be automatically charged. If there are any issues with the payment, the billing contact will be notified.
How does the bank account verification process work?
This process verifies that you are the account owner by confirming two micro deposit amounts sent from Stripe, our payment processor, to your bank. It can take several days for the micro deposits to appear. Once you see the micro deposits in your account, return to the Payment page in the Account Setting section of the Checkr Dashboard and verify the account. Once it has been successfully verified, the blue banner at the top of the page will disappear.
Payment information can be updated at any time by an Admin on your Checkr account. See Set up payment information for more information.