Invoices are sent at the beginning of each month, and your payment method on file will be charged the invoice fee when that invoice is almost due. Your invoice includes charges and fees for usage during the previous month.
Once your account has been charged, the invoice status in the Checkr dashboard will be updated to Paid.
Note: Clients with low-volume report invoices will be required to maintain billing information on file with Checkr. Please work with your billing department to ensure that these invoices are paid only once, and are paid using the credit card or direct deposit method on file rather than by check.
How do we change our billing contact email?
Admins on your Checkr account can update the Billing Email field on the Account Settings page in the Checkr Dashboard.