4/12/2021
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New Feature
- Checkr APIs: Added a new endpoint: Webhooks. Use this resource to create, retrieve, or delete webhooks. For more information, see Webhooks in the Checkr API documentation.
Enhancements
- Checkr API: Added a new parameter to all screening returns: `result`. This parameter will return the outcome of the screening, which may be one of `clear` or `consider`. We have also added a new value to the `status` parameter for all screenings: `complete`. `complete` will be returned when pointer screenings have completed. For more information, see What is a pointer search? in the Checkr Help Center.
- Checkr Assess: Added the ability to assign rulesets to Packages. For more information see Assign rulesets in the Checkr Help Center.
- Checkr Dashboard: Added text to exceptions listed in candidate reports in the Checkr Dashboard that more clearly explain the exception, and link to documentation for next steps to resolve it.
- Checkr Expungements: This service is now available to anyone from the Checkr website: https://checkr.com/expungements. Checkr candidates may now also enter a discount code to pay for the service.
- Invoices: Checkr will now collect New York and Washington sales tax on the pass-through fees to customers located in these states. Customers will see this change effective on their April 2021 invoice.
Bug Fix
- Checkr Learning Center: Users were briefly unable to log into the Checkr Learning Center using their Google accounts. Google login has been re-enabled for this site.
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3/29/2021
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New Feature
- Partner Developer Guides: Checkr has launched a new subdomain to serve our Partner developers: docs.checkr.com/partners. This site builds upon and replaces the PDF previously embedded in docs.checkr.com for this audience.
Enhancements
- Checkr API: In an effort to make our screening returns more consistent, Checkr has added one new parameter, `result` to all returned screening objects. We will also now return `status:complete` for all applicable screenings. For more information, see the SSN Trace response in the Checkr API documentation.
- The `status` parameter will now return `complete` for screenings which have neither a `clear` nor `consider` outcome.
- The new `result` parameter will return `clear` or `consider` for those screenings which have an outcome.
- Screenings which previously returned `status:consider` will now return both `status:consider` and `result:consider`. Non-reportable, or “pointer” screenings (like SSN Trace), will now return `status:complete` and `result:null`.
- Checkr Canada: Customers may now define a range for the number of previous employers candidates must submit for Employment Verifications.
- Checkr Canada: Candidates will now receive an email notification when their background check has completed. Customers may also choose to add French and English “Next steps” information to these emails.
- Checkr Dashboard: To more accurately represent their status, completed non-reportable screenings will now be listed as Complete rather than Clear or Consider in Checkr reports. Non-reportable screenings include SSN Trace, National Criminal Search, select State Criminal searches, and select Federal Criminal and Civil searches.
Bug Fixes
- Checkr Canada: Fixed a bug in which Credential Verifications were not appearing on the downloadable PDF for completed background checks. These Verifications will now be included when part of the screenings set for the report.
- Screenings: The Work Location drop down menu was not displaying countries for users with the role Requestor. Users requesting international screenings will now see this option.
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3/15/2021
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Enhancements
- Checkr APIs: By default, `GET /hierarchy` will now return a paginated list of nodes when more than 20 nodes are present in the hierarchy. `GET /hierarchy` requests that include pagination will continue to return a paginated list, as requested.
- Checkr Assess: Added the ability to assign Rulesets to Packages, to Packages and Geos, and to Packages and Segments. For more information, see Assign Rulesets to Packages, Programs, Segments, or Geos in the Checkr Help Center.
- Checkr Dashboard: Adverse Action events in Report timelines will now include Pre- and Post-Adverse Action notice delivered and opened.
- Checkr Dashboard: Report timelines will now include notifications when reports are updated. For example, when a report is upgraded to a new Package, the timeline entry will read "Report status updated to "Pending" (Report upgraded to [New Package Name])".
Bug Fixes
- Checkr Learning Center: Users were briefly unable to log into the Checkr Learning Center using their Google accounts. Google login has been re-enabled for this site.
- Partner Integrations: An issue which prevented eRecruit users from syncing their Account Hierarchy nodes to Checkr has been resolved.
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3/01/2021
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New Feature
- Partner Integrations: All Checkr emails issued during the automated "Sign Up for a Checkr Account" workflow are now co-branded with the Checkr and Partner (when available) logos, and rewritten to better suit their intended audience.
Enhancement
- Checkr Assess: Expanded the Fairness and Compliance settings to be more granular in their definitions. Added several new settings, including settings to mark the following charges as eligible: Non-felony charges older than 7 years, Vehicles & traffic charges, Public nuisance charges, Prostitution charges, and Charges when candidate’s age was under 18. See Assess: Fairness & Compliance settings in the Checkr Help Center’s Dashboard User Guides for more information.
Bug Fix
- Account Hierarchy Dashboard: Fixed a bug which returned all candidates for the account when downloading the CSV from the Candidates page. This file will now include only those candidates within the node assigned to the user downloading the CSV.
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2/15/2021
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Enhancements
- Checkr Assess: Fairness & Compliance and Custom Rules now display the type of charge or screening to which the rule applies. Use the Applies to pulldown menu in the Custom Rules editor to select charges or screenings to assign to rules.
- Checkr Assess: Added a new Screening Status is pulldown menu for custom rules, which allows customers to select whether the status is Clear or Consider.
- Checkr Dashboard: Report timelines will now include notifications when reports are upgraded. When a report is upgraded to a new Package, the timeline entry will read "Report status updated to "Pending" (Report upgraded to [New Package Name])"
- Checkr Dashboard: Using Candidates > Invite Candidates to order an international package for an Account Hierarchy enabled account will now prompt users to select the report's permissible purpose before issuing the invitation.
- Reports: Report ETAs will now be updated when their estimated completion date passes. While 90% of reports will complete before their initially generated ETA, some will take longer than expected. This updated ETA will be based on the current status of the given report, its screenings, and its history. For more information, see Checkr ETA: Better estimates for report completion in the Checkr Help Center, and Report ETA in the Checkr API documentation.
Note: Report ETA re-predictions are guaranteed only for reports created on or after Feb 8, 2021.
Bug Fix
- Checkr Dashboard: Fixed a bug which returned all candidates for the account when downloading the CSV from the Candidates page for an Account Hierarchy enabled account. This file will now include only those candidates within the Node assigned to the user downloading the CSV.
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2/01/2021
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Enhancements
- Checkr Dashboard: Added an Export to CSV button to the Adverse Actions > Search page. Click this button to export all listed Adverse Actions.
- Checkr Assess: Fairness & Compliance and Custom Rules now display the type of charge or screening to which the rule applies. Use the Applies to pulldown menu in the Custom Rules editor to select charges or screenings to assign to rules.
- SAP SF integration: Checkr will now generate an error when SAP SF users create a new invitation for a Checkr candidate who has an existing, non-expired invitation. This will prevent multiple invitations from being sent to a single candidate.
- Screenings: Added Coast Guard certifications to the list of Professional License Verification types.
Bug Fix
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1/19/2021
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Enhancement
- Screenings: Fingerprinting and gender disclosure are no longer required for Indiana state searches.
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1/04/2021
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No release notes were generated for this sprint.
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