Effective 6/27/23, the Positive Adjudication Matrix (PAM) will be discontinued and replaced with a new and improved adjudication product called Assess Standard. Current PAM customers will be migrated automatically to a free trial of Assess Standard.
Assess Standard brings an easier-to-use interface, more granular control, and the addition of 13 templated guidelines to maximize candidate throughput. Assess Standard also reduces reports requiring review up to 70%, getting your team the results they need even quicker.
The Checkr team will be migrating all current customer PAM settings directly to Assess Standard so existing adjudication processes will not be impacted. There is no action required by Checkr customers.
Read below for answers to common questions about the migration.
Why is this migration from the Positive Adjudication Matrix (PAM) happening?
The new adjudication solution, Assess Standard, addresses feature gaps in the PAM product and provides a superior self-service user experience.
Is this migration going to mess up our existing adjudication settings?
No, not at all! Our team will be careful porting over all existing settings for a seamless transition. As the migration date gets closer, we will also provide educational resources to make sure you feel equipped with the new product.
I have a question about the migration; who should I contact?
Reach out to your assigned Customer Success Manager (CSM). The initial email you received announcing the migration came from your CSM, so simply reply to that email with any questions. If you don’t have an assigned CSM, contact Checkr Customer Support.
What happens when my free trial of Assess Standard expires?
You will receive a head’s up 30+ days before your trial ends with details about the cost of Assess Standard and your options to continue or opt out of the product.
What’s better about Assess Standard?
It’s the future of your adjudication at Checkr and built off the Assess Premium framework, which has been our gold standard adjudication optimization offering since 2020.
Customers with Assess Standard are seeing 20% fewer reports requiring review compared to PAM, meaning you’re spending less time looking at reports and more time getting candidates through the funnel. Overall Standard users see a 70% reduction in reports requiring review over no adjudication solution.
Assess Standard also brings 13 templated guidelines with turn-key, fairness/compliance settings. These guidelines will not only help you expand your top-of-funnel but also increase fairness through your policies. We recommend you discuss with your legal counsel what fits your compliance needs. With Asses Standard, your team will be able to hone in on their adjudication settings significantly more effectively than PAM.