This article contains the following FAQs:
- Can I continue using my GoodHire and partner integration after creating a Checkr account?
- Do I need to disable my GoodHire and partner integration before migrating to Checkr?
- Will the reports I ran through GoodHire and my partner integration be available within Checkr?
- Can I switch partners during the migration?
- Who will handle my billing?
- What will happen to my pricing?
- What packages will I be able to order?
Can I continue using my GoodHire and partner integration after creating a Checkr account?
Checkr will begin phasing out the legacy GoodHire integrations in Q1 2023, at which point access to your partner integration will run exclusively through Checkr.
Do I need to disable my GoodHire and partner integration before migrating to Checkr?
It is a best practice to disable your partner integration with GoodHire before you enable the integration with your new Checkr account.
For Greenhouse customers specifically, you will need to disable the integration with GoodHire first. Please see the Greenhouse-Checkr (Assessment Users) guide or Greenhouse-Checkr (Legacy Users) guide for details.
Will the reports I ran through GoodHire and my partner integration be available within Checkr?
No, historical and archived reports will not be moved over to Checkr. However, you’ll still have access to your GoodHire account and all previously run reports.
Can I switch partners during the migration?
Yes. If you’re interested in learning about available integrations, Checkr’s broad partner ecosystem includes more than 70 options. Learn more.
Who will handle my billing?
Unless you are a Rippling customer, you will make payment directly to Checkr for services ordered with Checkr.
Please visit the GoodHire FAQs section for additional information about GoodHire customers moving to Checkr.
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What will happen to my pricing?
In the vast majority of cases, assuming you stay on the same partner integration, Checkr will honor pricing and the equivalent Checkr packages you are familiar with from GoodHire's integration with your current partner.* If you notice any discrepancies in your pricing and you are a managed account, reach out to your CSM. Otherwise, reach out to Checkr Customer Support.
Please note that there might be differences in taxes, county check costs, and pass-through fees applied.
Please visit the GoodHire FAQs section for additional information about GoodHire customers moving to Checkr.
*Current GoodHire package base prices will be maintained on the Checkr Platform at the time of migration but will be subject to the terms of the Checkr Services Agreement. Fees owed may vary based on taxes, county check costs, and applicable pass-through fees. Learn more.
What packages will I be able to order?
Assuming you continue using the same partner, you will be able to order the Checkr equivalent of the packages you are familiar with from GoodHire's integration with your current partner.
Please visit the GoodHire FAQs section for additional information about GoodHire customers moving to Checkr.